Can I send an email to an attendee or payer and have it recorded in the timeline?
Keep everyone up to date by sending emails to individual attendees via EventHQ so the emails are recorded in the timeline. If you want to send bulk emails to multiple attendees, then why not look at extending the functionality of your EventHQ account.
Go to the attendee or order record to whom you want to send an email
Write your email including both a subject line and text, then click "Send email"
If the email is going to an attendee you can optionally include their ticket by ticking the checkbox labelled If ticked then the ticket will be attached. If the email is going to an order payer, you can optionally include the invoice by ticking the checkbox labelled If ticked then the invoice will be attached.