I cancelled an order by mistake - can I reinstate it?

Go to the order record which you wish to reinstate

You can use either the global search system or the search/filter bar to find the order.

Click "Manage order" and then "Reinstate"

Click "Manage order" and then "Reinstate"

You will be asked to confirm you wish to reinstate the order

Click Reinstate order to confirm and reinstate the order. Any cancellation fees which had been applied will be removed and the order status reset. The final status will depend on any payments due on the order.

You will be asked to confirm you wish to reinstate the order

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