Does EventHQ support 3D-Secure protection for online payments?

3D-Secure is an additional fraud prevention scheme which works by allowing shoppers to create and assign a password to their card that is verified whenever a transaction is processed via a site which uses 3D-Secure. The main benefit of activating 3D-Secure is that (at the discretion of your merchant bank) liability for fraudulent transactions verified by 3D-Secure is shifted away from you and onto your bank.

ImportantNot all payment providers support 3D-Secure. As of November 2014, EventHQ only supports 3D-Secure if you are using SagePay

Activating 3D-Secure for payments processed via SagePay

You can activate 3D-Secure via your SagePay admin area (http://www.sagepay.co.uk/support/12/38/activating-adding-a-3d-secure-rule) or from within EventHQ. To activate from within EventHQ:

Settings / Payments

Settings / Payments

Click the edit button next to your current SagePay configuration

Click the edit button next to your current SagePay configuration

Tick the box labelled "Use 3D-Secure authorisation" and then click "Update" to save your changes

Tick the box labelled "Use 3D-Secure authorisation" and then click "Update" to save your changes

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