How do I create a new user?

Each EventHQ account can have multiple admin users at no extra charge. Users can have limited access rights, either through the actions they are allowed to take, or the events they are allowed to access or a combination of both.

Settings / Users

Settings / Users

Click the create new user button

Click the create new user button

Select the permissions this user should have

If you have created multiple user roles, then select which role this user will be here. The default role is "Administrator" which gives the user permission to do anything.

Select the permissions this user should have

Tell EventHQ whether this user should have automatic access to all events

Tick this checkbox to allow this user automatic access to all events. You would leave this box unticked if the user is only supposed to have access to some of your events, or if they are not to have access to any events at all (e.g. the user's role is to download transaction data for reconciliation).

ImportantIf this box is not ticked then you will need to manually grant the user access to individual events on an event by event basis

Tell EventHQ whether this user should have automatic access to all events

Once the new user has been created, EventHQ will send them a confirmation email

This email will include their login credentials and the URL where they can go to login.

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